Privacy Policy – How 6999 Protects Your Personal Data

01 Introduction

This Privacy Policy applies to all services provided by 6999 through the website at 6999.today and any associated mobile applications. It explains how 6999 collects, stores, uses and protects the personal data of players registered on the platform in Bangladesh.

When you register an account on 6999, make a deposit, place a bet or contact our support team, you are sharing personal information with us. We take that responsibility seriously. This policy is our commitment to you about how that information is handled — clearly, fairly and securely.

By registering on 6999 and using the platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree, please do not register or continue using the platform.

02 Data We Collect

6999 collects personal data in two main categories: information you provide directly and information collected automatically when you use the platform. Here is a breakdown of what we collect and why.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data unless specifically required by law or regulatory obligation.

03 How We Collect Your Data

6999 collects your personal data through the following channels:

• Direct registration: When you create your 6999 account, you provide your name, mobile number, date of birth and other required details.
• Deposits and withdrawals: When you transact through bKash, Nagad or Rocket, we receive confirmation data from the payment provider to verify and process your transaction.
• Identity verification: When you submit documents for KYC verification, we collect and store copies of those documents securely.
• Platform usage: As you browse and play on 6999, our systems automatically log technical and usage data to maintain security and improve performance.
• Customer support: When you contact our support team via live chat or email, we record the conversation to help resolve your issue and improve our service.
• Cookies and tracking: Our platform uses cookies and similar technologies to remember your preferences and analyse how the site is used. See the Cookies section below for full details.

04 How We Use Your Data

6999 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Specifically, we use your data to:

• Create and manage your 6999 account and verify your identity and age.
• Process deposits and withdrawals through your chosen mobile banking method.
• Detect and prevent fraud, money laundering and other illegal activity on the platform.
• Provide customer support and respond to your enquiries and complaints.
• Send you important account notifications such as deposit confirmations, withdrawal updates and security alerts.
• Send you promotional offers and bonus notifications where you have opted in to receive marketing communications from 6999.
• Analyse platform usage to improve game performance, user experience and overall service quality.
• Comply with our legal and regulatory obligations, including anti-money laundering (AML) requirements.

05 Sharing Your Data

6999 does not sell your personal data to any third party. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: We share transaction data with bKash, Nagad and Rocket to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Identity verification providers: We may use third-party KYC services to verify your identity documents. These providers are contractually bound to handle your data securely and only for verification purposes.
• Technology and hosting providers: Our platform infrastructure relies on third-party hosting and technology services. These providers access data only as needed to maintain the platform and are bound by strict data processing agreements.
• Legal and regulatory authorities: We may disclose your data to law enforcement, regulatory bodies or other authorities where required by law or where we have a good-faith belief that disclosure is necessary to prevent illegal activity.
• Fraud prevention services: We may share data with fraud detection services to protect the platform and all players from fraudulent activity.

06 Cookies

6999 uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website.

We use the following types of cookies on the 6999 platform:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session and remember your basic preferences. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies: These help us understand how players navigate the platform — which pages are visited most, where players spend time and where they encounter issues. This data is aggregated and anonymised.
• Security cookies: These help us detect and prevent fraudulent activity by identifying unusual patterns in how the platform is accessed.
• Preference cookies: These remember your settings such as language preference and display options so you do not have to reset them every time you visit 6999.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 6999, but some features may not work as smoothly.

07 Data Retention

6999 retains your personal data for as long as your account is active and for a reasonable period after account closure to comply with our legal obligations. Specifically:

• Account and identity data is retained for a minimum of five years after account closure to meet anti-money laundering regulatory requirements.
• Transaction records are retained for a minimum of five years for financial compliance purposes.
• Customer support communications are retained for two years after the conversation closes.
• Technical and usage data is typically retained for up to 12 months before being anonymised or deleted.

When data is no longer required for its original purpose and there is no legal obligation to retain it, 6999 will securely delete or anonymise it. You may request early deletion of your data subject to our legal retention obligations — see the Your Rights section below.

08 Security

6999 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, misuse or disclosure.

• All data transmitted between your device and the 6999 platform is encrypted using SSL/TLS technology.
• Sensitive data such as payment information and identity documents is stored in encrypted form on secure servers.
• Access to personal data within 6999 is restricted to staff who need it to perform their job functions, and all staff are trained on data protection obligations.
• Our systems are monitored continuously for suspicious activity, and we conduct regular security reviews.

09 Your Rights

As a player on 6999, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected] and we will respond within a reasonable timeframe.

10 Minors

6999 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on 6999 or attempt to use the platform in any way.

If we become aware that we have inadvertently collected personal data from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on 6999, please contact us at [email protected] so we can investigate and take appropriate action.

Parents and guardians who are concerned about underage access to online gaming platforms are encouraged to use parental control software and to visit our Responsible Gaming page for further guidance and resources.

11 Changes to This Policy

6999 may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal obligations. When we make changes, we will update the "last updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, we will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of 6999 after any update constitutes acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or how 6999 handles your personal data, please get in touch with our team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live chat: available within the 6999 platform after you log in

We aim to respond to all privacy-related requests within 5 business days. For complex requests such as data access or erasure, we may require up to 30 days to process your request fully, and we will keep you informed of progress throughout.

For questions about responsible gaming tools, self-exclusion or deposit limits, please visit our dedicated Responsible Gaming page. For general platform questions, our FAQ page is a good starting point.